Help Center
Larkup is designed to make building RAG pipelines seamless, but integrating AI infrastructure into your application can still raise questions. Whether you are a Developer building your first AI app, or an Enterprise Architect deploying secure infrastructure, this page will point you in the right direction.
The fastest way to get started is to read our official documentation, deploy our Docker container, and start interacting with our REST API using the interactive Scalar reference.
For Developers
If you are integrating Larkup into your application, your primary resource is our documentation portal. It covers everything from basic setup and connecting data sources to advanced chunking strategies and hybrid search configurations.
We provide a typed TypeScript SDK (`@larkup/rag-sdk`) that integrates perfectly with Next.js, React, and the Vercel AI SDK. Check the quickstart guides to see how to stream generated text and citations to your UI in just a few lines of code.
If you are running into issues with the Docker image (such as architecture mismatch or missing native bindings like LanceDB), please check the Troubleshooting section in the docs.
For Enterprise
If you are deploying Larkup within a secure corporate environment, you likely have questions regarding VPC peering, single-tenant clusters, role-based access control (RBAC), and SOC2 compliance.
We offer dedicated support channels, custom SLA agreements, and architectural guidance for enterprise customers. To discuss your specific deployment requirements, please reach out to our sales engineering team at enterprise@larkup.com.
Technical Support
If something on the platform is unclear, or if you are having trouble with your API keys, billing, or specific endpoint behaviors, you can contact our technical support team directly at support@larkup.com.
When writing to us, please include the workspace ID associated with your account and a short description of the issue. API request/response logs, error traces, and configuration snippets are extremely useful in helping us resolve your issue quickly.